To test the outcome of a rent arrears policy

The ability to test an arrears policy provides a method of reviewing the outcome of the suggested actions without impacting on the live accounts; hence this is a valuable tool in validating the effect of proposed policy changes and applying any amendments to achieve the desired result.

The procedure to test the outcome of a rent arrears policy is as follows:

1. Navigate to Quick Menu > Rents > Configuration > Arrears Policy. The Arrears Policy window is displayed.
2. Select a rent arrears policy from the alphabetical list or type its name into the Search Arrears Policy field. By default the list is filtered to show Current arrears policies. An alternative filter can be applied using the Select view drop-down field: Expired, Future or All combinations 1.
3. Click on Test Arrears Policy. The actions contained within the arrears policy are applied to the matching subset of rent accounts and the outcome displayed in the Policy Summary window 2.
4. Click on Close.

Note

1 The Search Arrears Policy field will match against any element of the policy name.

2 There is no limit to the number of times a rent arrears policy can be tested for validity.

See related topics...

Rents arrears maintenance overview

To add a new rent arrears policy

To clone a rent arrears policy