The procedure to update income and employment records for a contact is as follows:
- Using the global search facility, type in the first few characters of the contact
1.
- Double-click on the row containing the exact record match. Where the expected record is not listed, a more advanced search can be conducted using the spy-glass icon (
).
- Click on Contact Details. The Contact Details window is displayed for the current contact.
- Click on Income. The Income tab is activated.
- Click on New Income and Employment. The Income & Employment Details window is displayed.
- Using the Source drop-down field, select the income source parameter appropriate for the contact (e.g. Employed, Income Support, Job Seeker's Allowance, etc.).
- Use the Amount field to enter an income value for the contact. The Up and Down arrows are available to increment or decrement the value, as required.
- Enter the Position of the contact under the terms of their employment (e.g. Care worker, Shop assistant, etc.).
- Using the Status drop-down field, enter the current employment status of the contact (e.g. Employed, Self-employed, Unemployed, etc.).
- Where a contact is currently employed, use the Employer field to record the name of their current employer.
- Using the Employment type drop-down field, select the appropriate parameter value to reflect their full time equivalent working status (e.g. Full time, Part time).
- Use the Comments field to add any contextual data that is relevant to this record of employment.
- Choose an Effective from date for this record of employment i.e. the date on which the income source came into effect
2.
- Choose an Effective to date where a future change of circumstances is already known.
- Click on Confirm. The new income source for the contact is displayed in the Income and Employment Details summary table.
- Click on Save.
Note
1 The search facility will automatically return all possible matches for both first name and last name once the Number of characters before an automatic search commences system preference is reached..
2 The Effective from date defaults to the current system date and cannot be left blank.
See related topics...
Contacts record maintenance overview
To create a new contact
Using the search facility