To cancel a direct debit payment batch

The procedure to cancel a direct debit payment batch is as follows:

1. Navigate to Quick Menu > Rents > Configuration > Direct Debit Payment Batch. The Direct Debit Payment Batch window is displayed.
2. Expand a BACS company heading from the alphabetical list and select an associated batch reference or type the reference directly into the Search DD Batch field. By default the list is filtered to show Created batches. An alternative filter can be applied using the Select view drop-down field: Submitted, Posted, Cancelled or All 1.
3. Click on Cancel Batch 2. The status of the Direct Debit payment batch is set to Cancelled 3.

Note

1 The Search DD Batch field will match against any element of the batch reference.

2 It is only permitted to cancel a Direct Debit payment batch where the status is set to Created or Submitted.

3 Once cancelled, a Direct Debit payment batch cannot be amended further; the linked payments will be released for inclusion in a subsequent batch.

See related topics...

Direct Debit batch management overview

To create a new direct debit payment batch

To submit a direct debit payment batch

To post a direct debit payment batch