To view an SLA target for an estate management inspection type

The procedure to view an SLA target for an estate management inspection type is as follows:

1. Navigate to Quick Menu > Estate Management > Configuration > Inspection Type. The Inspection Type Configuration window is displayed.
2. Expand an estate classification heading and select an inspection type from the alphabetical list, or enter its name into the Search Inspection Types field. By default the list is filtered to show Current inspection types. An alternative filter can be applied using the Select view drop-down field: Expired, Future or All combinations 1.
3. Click on SLA. The SLA tab is activated, revealing all target completion schedules assigned to the estate management inspection type in the SLA summary table 1 2. Certain fields are worthy of special note and are captured in the table below 3.
4. Click on Close.

Tip

1 By default, all SLA target completion schedules are displayed chronologically, by their effective date (most recent at the top); to aid analysis, rows can be reordered by clicking on any of the available headings.

Note

1 The Search Inspection Types field will match against any element of the estate management inspection type description.

2 Only one SLA rule can be effective for a single company at any one time.

3 Use the summary table Menu option to hide or reveal additional columns of information; apply the standard 'drag and drop' technique to reposition columns into a different order.

See related topics...

Estate management inspection type maintenance overview

To add an SLA target to an estate management inspection type

To create a new estate management inspection type