To remove entity criteria from a conditional alert

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The procedure to remove entity criteria from a conditional alert is as follows:

  1. Navigate to Quick Menu > System > Configuration > Alerts. The Alert Details window is displayed.
  2. Expand the Conditional alert type and linked entity before selecting an associated alert from the alphabetical list, or type its name into the Search Alert field. By default the list is filtered to show Current alerts. An alternative filter can be applied using the Select view drop-down field: Expired, Future or All combinations 1.
  3. Within the Criteria summary table, activate the Select tick box against each criteria entry to be removed 2.
  4. Click on Remove Criteria 3. The Remove Criteria window is displayed.
  5. Enter the Date to remove from using the calendar icon (), or type in the value directly (format DD/MM/YY or DD/MM/YYYY) i.e. the date on which the criteria is no longer applicable to the conditional alert.
  6. Click on Save. The selected entries in the Criteria summary table reflect the revised Effective to date.


Note

1 The Search Alert field will match against any element of the alert description.

2 It is important to only group together criteria entries where the desired expiry date is identical.

3 This option is available only in the instance where the Select tick box has been activated for one or more criteria entries.


See related topics...

Alerts management overview

To add entity criteria to a conditional alert

To create a new conditional alert