To remove a communication from a campaign definition

The procedure to remove a communication from a campaign definition is as follows:

1. Navigate to Quick Menu > Campaigns > Configuration > Campaign Configuration. The Campaign Configuration window is displayed.
2. Select a campaign definition from the alphabetical list or type its name into the Search Campaign field. By default the list is filtered to show Current campaign definitions. An alternative filter can be applied using the Select view drop-down field: Expired, Future or All 1.
3. Click on Communications. The Communications tab is activated, revealing all communications currently linked to the campaign definition in the Communications summary table.
4. Highlight the row matching the communication to be removed from the campaign definition.
5. Click on Cancel Communication 2. The end user is asked to affirm the action and the communication status is set to Cancelled, pending removal.
6. Click on Save.

Note

1 The Search Campaign field will match against any element of the description.

2 This option is only active for communications that are currently set to Live status.

See related topics...

Campaign configuration maintenance overview

To add a communication to a campaign definition

To update the attributes of a campaign communication