System requirements

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As with all housing management software, there are minimum requirements laid out for each PC / laptop / mobile device that will be used to access Civica Cx Housing. Whilst only a web browser is required to access the software, nonetheless the speed at which temporary Internet pages and files can be processed is directly proportional to the PC / laptop / mobile device specification in operation. It is also important to have an appropriate connection to the Internet and that each PC / laptop / mobile device operates at or above the expected speed.


Hardware Requirements

When using Civica Cx Housing, the rendering of Internet pages along with some of the data processing activity will be performed by the end user's PC / laptop / mobile device. Therefore, we have specified a recommended hardware requirement for use with the application. In order to experience Civica Cx Housing at optimum performance, we would recommend the following system requirements:

Device

Description


PC

Processor

1.7 GHz or higher


RAM

2.0 GB or higher


OS

Windows 8 or 10

Mobile

iPad

iOS 10


iPhone

iOS 10


Galaxy Tab 1

6.x Marshmallow


Surface

Windows 8.x


Web Browser Compliance

The web browser industry is changing constantly and we will only endorse a new release once full compatibility has been established 1. The following web browsers are currently supported by Civica Cx Housing:

Provider

Product

Version

Microsoft

Internet Explorer

10 and 11

Microsoft

Edge

38.x

Mozilla

Firefox

Quantum

Google

Chrome

65.x

Apple

Safari

10


Tip

1 The broad range of web browsers now available on the market are known to process data in different ways, which can offer tangible returns in the improved speed of the Internet. As all web browsers are provided by the industry free of charge we recommend that you trial alternatives within the supported list to see which works best for you.

Note

1 Whilst other devices operating over the Android platform may run Civica Cx Housing, these are outside the scope of our testing programme and therefore not supported.