Information management data archiving maintenance overview
A robust approach to data archiving forms an integral part of a wider records management policy, with detailed processes controlling the transfer of inactive information across to long term storage. Such information may - or may not - be required at a future point in time, but nonetheless should be retained until the end of a defined retention period. Typically, a data archiving policy will focus on combining file collections into related batches, often grouped by module or entity, with the ease of accessibility taking into consideration its relevance to legal obligations and regulatory compliance.
The wealth of information that can be recorded in Civica Cx Housing means that the data storage requirement will increase proportionately over time, particularly for large organisations. This current and historical data needs to be meticulously maintained, balancing any future access request alongside upholding the efficiency of the Management Information System (MIS).
Civica Cx Housing provides live access to a wealth of tenant-centric information, gathered and presented within the many varied and interconnected modules, steering and informing housing professionals in their service provision activities. Whether processing a repair request, implementing a campaign initiative or tackling the impact of anti-social behaviour, the storage, availability and consolidation of all holistic data is fundamental to successful outcomes. The Information Management module facilitates the controlled archiving of this data, with the opportunity to define custom rules that will be used to identify target records on a 'per module' basis. Operating in conjunction with a series of inter-related scheduled events, these rules will automatically construct data archive batches, each comprising entities that have exceeded their retention date, and then execute the formal archiving process within the live database at the appointed time.
Separate help articles have been created for each key aspect of information management data archiving maintenance, including: